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Frequently Asked Questions

Answers to common questions. Don't see yours? Ask us directly.

Demat & Trading

Use the "Open Demat Account" link on our website, which takes you to our partner Kotak Securities Limited's account-opening page under our Authorised Person referral.
This depends on Kotak Securities' onboarding process and your document verification; it won't take long. In case of any help required, kindly contact us.

General

ArthBridge Connect LLP facilitates access to insurance, securities market services, mutual funds, bonds, IEPF dematerialization and financing solutions through regulated intermediaries and product providers. We do not ourselves buy or sell securities, underwrite insurance, or manage funds.
We facilitate access to services through our registered partners, including our Authorised Person relationship with Kotak Securities Limited for trading and demat services. Please see our Disclaimer page for the full regulatory position.
We currently have offices in Delhi (Dwarka), Jaipur (Kirti Nagar) and Alwar (Alkapuri Complex).
Visit our Contact page for direct phone and email details of our team members, or use the feedback form there to send a view, suggestion or complaint.

Insurance

We facilitate access to life and general insurance products from participating insurers, assisting with understanding product features, documentation and application processes. Insurance is the subject matter of solicitation.
No. Policies are underwritten and issued by the respective insurer; we assist only with distribution and facilitation.

Mutual Funds

We assist with mutual fund transactions and distribution through the applicable registered distributor or product-provider arrangement.

Portfolio Portal

It is a free paper-trading simulator where you can practice building and managing a simulated stock portfolio with virtual funds - no real money is involved.
Register on the portal; an admin reviews and approves your account, after which you can log in and start trading with your simulated capital.
No. It is a simulation for learning purposes only, and no real funds or securities are ever traded.
To mirror real market conditions, trades are only accepted while the Indian stock market is open (9:15 AM to 3:30 PM, Monday to Friday, excluding public holidays). Outside those hours you will see a message that your order would be priced at the next opening price.